Business Preparedness Resources

Emergency resources for the City of Portland & Multnomah County

Seal of Portland

Respond & Recover

Three people in bright reflective vests are picking up garbage and putting it in garbage bags.

The resources below are available for businesses in Portland and parts of Multnomah County. Additional resources are available at the Portland Small Business Hub. 

Public Safety Resources

Emergency & Non-Emergency Help

Call 9-1-1 if there is a serious threat to life or property that is occurring right now. If the situation is not happening right now, call the non-emergency line at 503-823-3333 or file a police report online.

Portland Street Response assists people experiencing mental health and behavioral health crises. Call 9-1-1 and ask for Portland Street Response. They operate daily from 8am-10pm. They do not respond to medical emergencies, criminal activity, weapons present, threat to harm of self or others, and residential responses. 

Training & Assessment

To request a free security training or assessment for your business, contact the Crime Prevention Through Environmental Design program. 

Information Resources

PDX 311

PDX 311 provides answers to questions about local government programs and services within Multnomah County, including Portland. They are open daily from 7am to 8pm, except federal holidays. Call 3-1-1 or dial 503-823-4000 if you are outside Multnomah County or calling from an internet phone. You can email questions to 311@portlandoregon.gov. Translation services are available. If you are experiencing an emergency, call or text 9-1-1. 

Livability Resources

The Public Environment Management Office is dedicated to swiftly and effectively delivering solutions to livability-related issues in Portland's public spaces by coordinating resources in an efficient manner. 

How to Report Issues

To report issues with graffiti, garbage, abandoned vehicles, and unsanctioned campsites, visit the websites below or email PDX 311 at 311@portlandoregon.gov or call 3-1-1 or 503-823-4000.

Resources in Specific Districts

In Portland, property and business owners fund extra services such as trash cleanup, graffiti removal, community safety, and business development through the City’s Enhanced Services District program. A significant part of Portland’s core is represented by three existing services districts.

Recovery Resources

Grant Funding

The Local Small Business Expanded Repair/Restore Grant Program provides funding to small businesses located in the City of Portland that have sustained physical and economic damage due to break-ins and vandalism. Contact them at RepairGrants@prosperportland.us. 

Financial Guidance

Emotional Support